“If a phone is forgotten and a rider can't access their account on another mobile device due to forgetting their password, they can also notify support on Uber's help page. “For forgotten items, a rider can notify our support team in the app,” writes Kayla Whaling, an Uber spokeswoman, in an e-mail. If you leave your phone in an Uber, there’s an app for that, the company says. Isn’t there an easier way to do this? – Michelle, Toronto

Meanwhile, I’d changed my home door locks, got a new drivers’ licence, a new bank card and cancelled my credit card. I had to go meet him by his house and pay a $15 fee. I e-mailed Uber and finally got an e-mail back on Monday afternoon, 36 hours after I’d left it, saying the driver had my phone. I couldn’t reset my password because you need a code that they text to your phone. I tried to access Uber on my friend’s phone, so I could contact the driver, but I didn’t know my password. My phone was turned off, so it went straight to voicemail. As the driver pulled away, I realized I’d left my purse in it with my phone, wallet, my only set of car keys and my house keys – basically my entire life. Tap Call Support and you’ll be connected to a trained member of the team. You can also call the support line via your Uber app: Tap the ‘Help’ button in the menu. Please note that this phone line only offers support for users or trips taken in the UK.

You can call us 24 hours a day, 7 days a week. When I got out to drive home at 2 a.m., the car’s interior light was off. Call us on +448081897190 or +448085015525. I took an Uber to go out downtown with a friend on a Saturday night.

How to get in touch with uber